1300 660 887
info@westpeakss.com.au
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info@westpeakss.com.au
1300 660 887

SUPPORT COORDINATION

NDIS SUPPORT COORDINATORS GEELONG AND GREATER MELBOURNE

WHAT IS NDIS SUPPORT COORDINATION?

The role of the support coordinator is to assist you as per support connection. In addition, the support coordinator will work alongside you, ensuring you have the required supports to enable you to live independently in the community. Support Coordinators will assist you to manage provider supports and increase your capacity to maintain those relationships.

HOW DOES A SUPPORT COORDINATOR HELP ME?

  • Your Support Coordinator will provide assistance to do the following:
  • Negotiate with providers about the services they offer, how much it will cost you.
  • Ensure service agreements and service bookings are completed.
  • Support you and assist you to manage your plan, including choice and control of supports.
  • Support and assist you to access the community and achieve your goals.
  • Assist you to prepare for a plan review.
  • Assist you to gain the most out of your plan, and funded providers.
  • Assist with crisis management planning and implementation.
A Specialist Support Coordinator has higher qualifications, and is an experienced practitioner. They also assist you to manage challenges with health, education or justice services. Their role is to minimise barriers to your NDIS plan implementation.
The types of supports that the NDIS may fund for participants include:
  • daily personal activities
  • support to participate in community life and activities
  • transport to enable participation in community, social, economic and daily life activities
  • workplace help to allow a participant to successfully get or keep employment in the open or supported labour market 
  • therapeutic supports including behaviour support 
  • help with household tasks to allow the participant to maintain their home environment 
  • assistance from Allied Health professionals, conducting assessments and recommending therapies, equipment, home modifications and aids to enable you to maintain your independence

WEST PEAK SUPPORT SERVICES ENGAGEMENT PROCESS:

STEP 1 – Initial Inquiry

When we receive an inquiry either from an individual or the NDIA, we consult our team of coordinators to source the most suitable partnership. Our team will then contact the individual or the plan nominee, usually within 24 hrs. We will have a chat to see if they are happy to proceed. Service agreements and consent to share information forms are completed.

STEP 2 – Meet & Greet to explore goals

Next it’s time to get to know your support coordinator, the Westpeak team to be able to explore your NDIS goals and a valuable role of support coordinator can play in assisting with working towards achieving these goals. This meeting can be done in person or via the phone.

STEP 3 – Exploring providers and supports

Your dedicated support coordinator will begin exploring providers and other mainstream supports discussed in the meeting. Plan budgeting, NDIS requirements and any other aspect of the plan is always open for discussion as we value in sharing knowledge and building capacity.

STEP 4 – Implementing Services and Regular Check ins

A dedicated team of coordinators assist with implementing any required services whilst building capacity and understanding of the individual and their needs through the NDIS. Regular check ins of discussed and your reliable support coordinator will work with the individual in the way that suits them best.

ACKNOWLEDGEMENT

Westpeak respectfully acknowledges the traditional custodians of the land we work on and pay our respects to Elders past, present and emerging. Westpeak celebrates, values and includes people of all backgrounds, genders, sexualities, cultures, bodies and abilities. Our devoted diversity and inclusion makes our organisation capable and more efficient.

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